TY  - BOOK
AU  - Low,Siew Pei
TI  - Help desk management system
SN  - THE0001697(Local)
PY  - 2005///
CY  - Kuantan, Pahang
PB  - KUKTEM
KW  - Customer services
KW  - Data processing
KW  - Problem solving
N1  - Project paper (Bachelor of Computer Technology (Software Engineering)) -- Kolej Universiti Kejuruteraan dan Teknologi Malaysia - 2005; Bibliography: p. 35
ER  -