Roberts, Martin <br/><br/>
Change management excellence :  putting NLP to work / 
Martin Roberts 
 - rev. ed. 
 - Carmarthen [England] :  Crown House,  c2006 
 - xiV, 297 p. :  ill. ;  25 cm. 
<br/><br/> "revised ed. includes a new chapter on modelling" -- cover 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>1904424678 9781904424673 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management<br/>Neurolinguistic programming<br/>Personnel management<br/>Interpersonal communication