TY - BOOK AU - Roberts,Martin TI - Change management excellence: putting NLP to work SN - 1904424678 PY - 2006/// CY - Carmarthen [England] PB - Crown House KW - Communication in management KW - Neurolinguistic programming KW - Personnel management KW - Interpersonal communication N1 - "revised ed. includes a new chapter on modelling" -- cover; Includes bibliographical references and index ER -