Bawden, David <br/><br/>
User-oriented evaluation of information systems and services / 
David Bawden 
 - Aldershot, Hants, England ;  Brookfield, Vt., USA :  Gower,  c1990 
 - vi, 209 p. :  ill. ;  24 cm. 
<br/><br/> Includes bibliography and index 
<br/><br/><label>ISBN: </label>0566052091 
<br/><br/><label>LCCN: </label>90-166618 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information services<br/>Libraries
<br/><br/><label>Subjects--Index Terms: </label>Information services & libraries