TY  - BOOK
AU  - Bawden,David
TI  - User-oriented evaluation of information systems and services
SN  - 0566052091
PY  - 1990///
CY  - Aldershot, Hants, England, Brookfield, Vt., USA
PB  - Gower
KW  - Information services
KW  - Libraries
KW  - Information services & libraries
N1  - Includes bibliography and index
ER  -