@book{40380,
	author = {Abou-Zeid, El-Sayed},
	title = {Knowledge management and business strategies :},
	publisher = {Information Science Reference,},
	year = {c2008},
	address = {Hershey :},
	note = {"Premier reference source"--Cover},
	url = {http://www.loc.gov/catdir/toc/ecip0720/2007024483.html}
}