TY - BOOK AU - O'Shannessy,Vivienne AU - Minett,Dean TI - The road to hospitality: skills for the new professional SN - 0733990479 PY - 2008/// CY - Australia PB - Pearson Education Australia KW - Hospitality industry KW - Vocational guidance KW - Australia KW - Tourism N1 - Includes bibliographical references and index ER -