Holt, Jon <br/><br/>
A pragmatic guide to business process modelling / 
Jon Holt 
 - Swindon, UK :  British Computer Society ,  2007 
 - 160 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>1902505662 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management)