Floyd, Raymond C. <br/><br/>
A culture of rapid improvement :  creating and sustaining an engaged workforce / 
Raymond C. Floyd 
 - 1st ed 
 - Boca Raton :  CRC Press/Taylor & Francis Group,  c2008 
 - xxviii, 295 p. :  ill. ;  24 cm. 
<br/><br/> "A Productivity Press book." 
<br/><br/>Includes bibliographical references and index   
<br/><br/>Foreword / H. Eugene McBrayer -- Industrial culture: the human side of change -- Strategy: the values and beliefs of an industrial culture -- Making your cultural values personal -- Quality stations: the rituals of your culture -- The objective elements of engaging people -- The subjective elements that disrupt engagement of people -- Understanding the theory of industrial culture -- The social design of a new culture -- Valuing individuals -- Managing emotion at work -- How communication reflects your culture -- Measuring the performance of small events -- Managing the competence of your employees, especially          in business-critical roles -- Phase I: the first six          months -- Phase II: the second six months -- Phase III:          the third six months -- Phase IV: the fourth six months 
<br/><br/><label>ISBN: </label>9781563273780 1563273780 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change<br/>Organizational effectiveness<br/>Organizational behavior