A creating and sustaining an engaged workforce Floyd, Raymond C. creator text bibliography nyu Boca Raton CRC Press/Taylor & Francis Group c2008 2008 1st ed monographic eng

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xxviii, 295 p. : ill. ; 24 cm. Foreword / H. Eugene McBrayer -- Industrial culture: the human side of change -- Strategy: the values and beliefs of an industrial culture -- Making your cultural values personal -- Quality stations: the rituals of your culture -- The objective elements of engaging people -- The subjective elements that disrupt engagement of people -- Understanding the theory of industrial culture -- The social design of a new culture -- Valuing individuals -- Managing emotion at work -- How communication reflects your culture -- Measuring the performance of small events -- Managing the competence of your employees, especially in business-critical roles -- Phase I: the first six months -- Phase II: the second six months -- Phase III: the third six months -- Phase IV: the fourth six months specialized Raymond C. Floyd "A Productivity Press book." Includes bibliographical references and index Organizational change Organizational effectiveness Organizational behavior 9781563273780 1563273780 UMP 080911 20251117145209.0 vtls000031547