TY  - BOOK
AU  - Floyd,Raymond C.
TI  - A culture of rapid improvement: creating and sustaining an engaged workforce 
SN  - 9781563273780
PY  - 2008///
CY  - Boca Raton
PB  - CRC Press/Taylor & Francis Group
KW  - Organizational change
KW  - Organizational effectiveness
KW  - Organizational behavior
N1  - "A Productivity Press book."; Includes bibliographical references and index; Foreword / H. Eugene McBrayer -- Industrial culture: the human side of change -- Strategy: the values and beliefs of an industrial culture -- Making your cultural values personal -- Quality stations: the rituals of your culture -- The objective elements of engaging people -- The subjective elements that disrupt engagement of people -- Understanding the theory of industrial culture -- The social design of a new culture -- Valuing individuals -- Managing emotion at work -- How communication reflects your culture -- Measuring the performance of small events -- Managing the competence of your employees, especially          in business-critical roles -- Phase I: the first six          months -- Phase II: the second six months -- Phase III:          the third six months -- Phase IV: the fourth six months
ER  -