Managing quality / 
edited by Barrie G. Dale, Ton van der Wiele and Jos van Iwaarden 
 - 5th ed. 
 - Malden, MA :  Blackwell ,  2007 
 - 610 p. :  ill. ;  25 cm. 
<br/><br/><label>ISBN: </label>9781405142793 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Engineering--Management<br/>Total quality management