TY  - BOOK
AU  - Dale,B.G.
AU  - Wiele,Anthony van der
AU  - Iwaarden,Jos van
TI  - Managing quality
SN  - 9781405142793
PY  - 2007///
CY  - Malden, MA
PB  - Blackwell
KW  - Engineering
KW  - Management
KW  - Total quality management
ER  -