Benchmarking water services : guiding water utilities to excellence / Enrique Cabrera ... [et al.] - London : IWA Publishing, 2011 - xix, 164 p. : ill. ; 24 cm. - Manual of best practice . - Manual of best practice .

Includes bibliographical references

9781843391982 1843391988


Water utilities--Evaluation
Water-supply--Evaluation
Benchmarking (Management)