@book{42146,
	author = {Kettner, Peter M., and Moroney, Robert,},
	title = {Designing and managing programs :},
	publisher = {Sage Publications,},
	year = {c2008.},
	address = {Los Angeles :},
	edition = {3rd ed.},
	note = {Includes bibliographical references and indexes.},
	url = {http://www.loc.gov/catdir/toc/ecip0718/2007020909.html}
}