Gonçalves, Marcus. <br/><br/>
Change management :  concepts and practice / 
by Marcus Goncalves. 
 - New York :  ASME Press,  c2007. 
 - ix, 126 p :  ill. ;  28 cm. 
 - The technical manager's survival guides .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>The need for change management -- Anticipating and promoting change -- Overcoming emotional obstacles -- Planning change -- Managing change -- Dealing with resistance to change -- Embracing change management -- Using GE's change acceleration process -- Using kaizen in the change process -- Becoming a learning organization: ready to change. 
<br/><br/><label>ISBN: </label>9780791802649 0791802647 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change--Management.<br/>Information technology--Management.<br/>Knowledge management.