TY - BOOK AU - Ahmad Sarji Abdul Hamid, TI - Perkhidmatan awam menuju era baru = the civil service: towards a new era : selected speeche of Tan Sri Dato' Seri Ahmad Sarji Abdul Hamid, Chief Secretary to the Government, Malaysia SN - 9679933504 PY - 1996/// CY - Kuala Lumpur PB - Institut Tadbiran Awam Negara (INTAN) KW - Civil service reform KW - malaysia KW - Leadership KW - Total quality management KW - Civil service ethics KW - Malaysia KW - Information technology N1 - Includes index ER -