the heart and soul of the Toyota way Liker, Jeffrey K. creator Hoseus, Michael. Center for Quality People and Organizations text bibliography nyu New York McGraw-Hill c2008 2008 monographic eng

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xxx, 562 p. : ill. ; 24 cm. The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity. specialized Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations Includes bibliographical references (p. 549-552) and index Toyota Jid¯osha Kabushiki Kaisha Corporate culture Case studies Organizational effectiveness Case studies Management Case studies Automobile industry and trade Case studies Automobiles, Foreign Case studies Kwaliteitszorg 9780071492171 0071492178 UMP 080509 20251117145249.0 vtls000027607