TY  - BOOK
AU  - Sarkar,Debashis
TI  - Lean for service organizations and offices: a holistic approach for achieving operational excellence and improvements 
SN  - 9780873897242
PY  - 2008///
CY  - Milwaukee, Winconsin
PB  - ASQ Quality Press
KW  - Service industries
KW  - Management
KW  - Handbook, manuals, etc
KW  - Industrial management
KW  - Handbooks, manuals, etc
N1  - Includes bibliographical references and index
ER  -