00638nam a2200193 a 4500001001400000003000700014005001700021008004100038020001900079020001500098040000800113245011000121250001200231260005400243300002900297650004100326650005600367700002100423vtls000034188KUKTEM20251117145312.0090128t2008    cauao  f      001 0 eng d  a978-0495095118  a0495095117  aUMP00aEssential interviewing :ba programmed approach to effective communication /cDavid R. Evans ... [et al.]  a7th ed.  aPacific Grove, California  :bBrooks Cole ,c2008  a304 p. :bill. ;c24 cm. 0aInterviewingxProgrammed instruction 0aInterpersonal communicationxProgrammed instruction1 aEvans,  David R.