TY  - BOOK
AU  - Evans,David R.
TI  - Essential interviewing: a programmed approach to effective communication 
SN  - 978-0495095118
PY  - 2008///
CY  - Pacific Grove, California
PB  - Brooks Cole
KW  - Interviewing
KW  - Programmed instruction
KW  - Interpersonal communication
ER  -