Murrell, Audrey J.

Intelligent mentoring : how IBM creates value through people, knowledge, and relationships / Audrey J. Murrell, Sheila Forte-Trammell, Diana A. Bing - Upper Saddle River, NJ : I BM Press/Pearson plc, c2009 - xxiv, 221 p. : ill. ; 24 cm.

Includes bibliographical references and index

Introducing IBM's mentoring portfolio -- Organizational intelligence : using just-in-time mentoring solutions -- Organizational intelligence : fostering communities of knowledge -- Connecting people : creating meaningful engagement -- Connecting people : mentoring as a tool for diversity and inclusion -- Connecting people : using mentoring to signal value in people -- Business impact : using mentoring to deliver value for competitive advantage -- Business impact : using mentoring solutions to solve "wicked problems."

0137130848 (hbk. : alk. paper) 9780137130849 (hbk. : alk. paper)


International Business Machines Corporation--Management--Case studies


Mentoring in business--United States--Case studies
Employees--Coaching of--United States--Case studies
Organizational learning--United States--Case studies