TY - BOOK AU - Murrell,Audrey J. AU - Forte-Trammell,Sheila AU - Bing,Diana A. TI - Intelligent mentoring: how IBM creates value through people, knowledge, and relationships SN - 0137130848 (hbk. : alk. paper) PY - 2009/// CY - Upper Saddle River, NJ PB - I BM Press/Pearson plc KW - International Business Machines Corporation KW - Management KW - Case studies KW - Mentoring in business KW - United States KW - Employees KW - Coaching of KW - Organizational learning N1 - Includes bibliographical references and index; Introducing IBM's mentoring portfolio -- Organizational intelligence : using just-in-time mentoring solutions -- Organizational intelligence : fostering communities of knowledge -- Connecting people : creating meaningful engagement -- Connecting people : mentoring as a tool for diversity and inclusion -- Connecting people : using mentoring to signal value in people -- Business impact : using mentoring to deliver value for competitive advantage -- Business impact : using mentoring solutions to solve "wicked problems." ER -