Besterfield, Dale H. <br/><br/>
Quality control / 
Dale H. Besterfield 
 - 8th ed. 
 - Upper Saddle River, N.J. :  Pearson/Prentice Hall,  c2009 
 - ix, 540 p. :  ill. (some col.) ;  24 cm. +  1 CD-ROM 
<br/><br/> Includes bibliographical references (p. 523-525) and index 
<br/><br/><label>ISBN: </label>9780135000953 0135000955 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control