01777nam a2200277 a 4500 vtls000031666 KUKTEM 20251117145325.0 080915s2008 flua b 001 0 eng 9781420051261 (alk. paper) 201107132118 VLOAD 200908141604 VLOAD 200908141536 VLOAD 200908132056 VLOAD 200809151429 nadia UMP HD31 .C68 2008 Crandall, Richard E., 1930- New methods of competing in the global marketplace : critical success factors from service and manufacturing / Richard E. Crandall and William R. Crandall. Boca Raton, FL : CRC Press/Taylor & Francis Group, c2008. xxxi, 423 p. : ill. ; 25 cm. Series on resource management Includes bibliographical references and index. The vanishing manufacturing/service boundary -- Critical success factors and strategic planning -- The ITO model -- The role of management programs in continuous improvement -- How manufacturing techniques are being adapted to service operations -- How service techniques are being extended to manufacturing -- The role of technology in continuous improvement -- The role of infrastructure in continuous improvement -- Understanding organizational culture - the elusive key to change -- Integrated supply chains from dream to reality -- The role of services to complement the supply chain -- The future of improvement programs. Management. Manufacturing industries Management. Service industries Management. Crandall, William, 1956- 0 0 0 0 10000 10000 2019-09-04 188.65 0 HD31 .C68 2008 0000035715 2019-09-04 00:00:00 1 188.65 2019-09-04 OPEN VIRTUA40 43892 43898 VTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*4400*5040*5050*6500*6501*6502*7000*9991