@book{44588,
	author = {Woodward, Jeannette},
	title = {Creating the customer-driven academic library /},
	publisher = {ALA Editions ,},
	year = {c2009},
	address = {Chicago :},
	note = {Description based on print version record},
	url = {http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=267757}
}