TY  - BOOK
AU  - Woodward,Jeannette
TI  - Creating the customer-driven academic library
SN  - 9780838909768
PY  - 2009///
CY  - Chicago
PB  - ALA Editions
KW  - Academic libraries
KW  - United States
KW  - Public services (Libraries)
KW  - Space utilization
KW  - Social aspects
KW  - Public relations
N1  - Description based on print version record; Includes bibliographical references and index; Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress
UR  - http://www.netlibrary.com.libraryumpsa.idm.oclc.org/urlapi.asp?action=summary&v=1&bookid=267757
ER  -