Palmer, Ian

Managing organizational change : a multiple perspectives approach / Ian Palmer, Richard Dunford, Gib Akin - 2nd ed. - Boston : McGraw-Hill Irwin, c2009 - xii, 413 p. : ill. ; 23 cm.

Includes bibliographical references and index

Introduction : stories of change -- Images of managing change -- Why organizations change -- What changes in organizations -- Diagnosis for change -- Resistance to change -- Implementing change : organization development, appreciative inquiry, positive organizational scholarship, and sense-making approaches -- Implementing change : change management, contingency, and processual approaches -- Linking vision and change -- Strategies for communicating change -- Skills for communicating change -- Sustaining change

9780071263733 (inter. ed.) 007126373 (inter. ed.) 9780073404998 (alk. paper) 0073404993 (alk. paper)


Organizational change
Organizational change--Management