ROI in action casebook / edited by Patricia Pulliam Phillips, and Jack J. Phillips - San Francisco : Pfeiffer/Jossey-Bass, c2008 - xxi, 377 p. : ill. ; 24 cm. - Pfeiffer essential resources for training and HR professionals Measurement and evaluation series .

"An essential knowledge resource"--Jacket

Includes bibliographical references and index

0787987174 (pbk.) 9780787987176 (pbk.)


Employees--Training of--Cost effectiveness--Case studies
Employees--Training of--Evaluation--Case studies
Rate of return--Evaluation
Personnel management--Evaluation