TY - BOOK AU - Phillips,Patricia Pulliam AU - Phillips,Jack J. TI - ROI in action casebook SN - 0787987174 (pbk.) PY - 2008/// CY - San Francisco PB - Pfeiffer/Jossey-Bass KW - Employees KW - Training of KW - Cost effectiveness KW - Case studies KW - Evaluation KW - Rate of return KW - Personnel management N1 - "An essential knowledge resource"--Jacket; Includes bibliographical references and index UR - http://www.loc.gov/catdir/enhancements/fy0801/2007041052-t.html UR - http://www.loc.gov/catdir/enhancements/fy0808/2007041052-b.html ER -