Beckman, Sara Lynn Operations strategy : competing in the 21st century / Sara L. Beckman, Donald B. Rosenfield - Boston : McGraw-Hill/Irwin, c2008 - xvii, 462 p. : ill. ; 24 cm. Includes bibliographical references and indexes ISBN: 0072500786 (alk. paper) 9780072500783 (alk. paper) Subjects--Topical Terms: Business logistics