@book{45116,
	author = {Tubbs, Stewart L. and Moss, Sylvia},
	title = {Human communication :},
	publisher = {McGraw-Hill Higher Education,},
	year = {c2008},
	address = {Boston :},
	edition = {11th ed.},
	note = {Includes bibliographical references and index},
	url = {http://www.loc.gov/catdir/enhancements/fy0745/2007039376-t.html}
}