Halvey, John K. <br/><br/>
Business process outsourcing :  process, strategies, and contracts / 
John K. Halvey, Barbara M. Melby 
 - 2nd ed. 
 - Hoboken, N.J. :  John Wiley & Sons,  c2007 
 - xv, 584 p. ;  26 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0470044837 (cloth) 9780470044834 (cloth) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Contracting out<br/>Industrial procurement