Fundamentals of queueing theory / 
Donald Gross ... [et al.] 
 - 4th ed. 
 - Hoboken, NJ  :  Wiley-Interscience ,  2008 
 - 500 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>9780471791270 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Queueing theory