TY  - BOOK
AU  - Goodwin,Cliff
AU  - Griffith,Dan
TI  - Supervisor's survival kit
T2  - NetEffect series
SN  - 9780132396981
PY  - 2008///]
CY  - Upper Saddle River, N.J.
PB  - Pearson/Prentice Hall
KW  - Supervision of employees
KW  - Personnel management
N1  - Includes bibliographical references and index; Should you be a supervisor? -- Making the transition -- The supervisor's role and responsibility in the modern organization -- Achieving productivity through people -- The supervisor-employee relationship -- Creating a productive working climate -- Quality control and continuous improvement -- The effective work team -- Communicating privately -- The problem employee -- Staffing -- Delegation -- Use your knowledge power -- Managing performance -- Learning how to concentrate and manage your time -- Establishing goals and planning -- Setting priorities -- Make decisive decisions -- Common mistakes you don't want to make -- Converting change into opportunity
UR  - http://www.loc.gov/catdir/toc/ecip0822/2008029177.html
ER  -