Gardenswartz, Lee <br/><br/>
Emotional intelligence for managing results in a diverse world :  the hard truth about soft skills in the workplace / 
Lee Gardenswartz, Jorge Cherbosque, Anita Rowe 
 - Mountain View, CA :  Davies-Black Pub.,  c2008 
 - xvi, 184 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780891062554 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Diversity in the workplace<br/>Emotional intelligence