Tanner, John F. Sales management : shaping future sales leaders / John F. Tanner, Earl D. Honeycutt & Robert C. Erffmeyer - Upper Saddle River, NJ : Pearson Prentice Hall , c2009 - xxv, 434 p. : ill. (some col.) ; 26 cm. Includes bibliographical references and index ISBN: 9780132324120 0132324121 Subjects--Topical Terms: Sales managementSellingSales management--Case studiesSelling--Case studies