Nik Safiah Nik Ismail <br/><br/>
Soft skills :  the what, the why, the how / 
Nik Safiah Nik Ismail 
 - Bangi, Selangor :  Penerbit UKM,  2010 
 - 371 p. :  ill. ;  23 cm. 
<br/><br/>Bibliography : p. 359-365 
<br/><br/><label>ISBN: </label>9789679429312 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management<br/>Interpersonal relations<br/>Emotional intelligence<br/>Communication in nursing