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  <titleInfo>
    <title>Soft skills</title>
    <subTitle>the what, the why, the how</subTitle>
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  <name type="personal">
    <namePart>Nik Safiah Nik Ismail</namePart>
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    <place>
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    <publisher>Penerbit UKM</publisher>
    <dateIssued>2010</dateIssued>
    <issuance>monographic</issuance>
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  <physicalDescription>
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    <extent>371 p. : ill. ; 23 cm.</extent>
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  <note type="statement of responsibility">Nik Safiah Nik Ismail</note>
  <note>Bibliography : p. 359-365</note>
  <subject authority="lcsh">
    <topic>Communication in management</topic>
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  <subject authority="lcsh">
    <topic>Interpersonal relations</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Emotional intelligence</topic>
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  <subject authority="lcsh">
    <topic>Communication in nursing</topic>
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  <identifier type="isbn">9789679429312</identifier>
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