Adams, James L. <br/><br/>
Good products, bad products :  essential elements to achieving superior quality / 
James L. Adams 
 - New York :  McGraw-Hill,  c2012 
 - xiv, 255 p. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780071782401 (hardback) 0071782400 (hardback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality of products<br/>Manufacturing industries--Quality control