Shockley-Zalabak, Pamela. <br/><br/>
Fundamentals of organizational communication :  knowledge, sensitivity, skills, values / 
Pamela S. Shockley-Zalabak 
 - 7th ed. 
 - Boston :  Pearson/Allyn and Bacon Publishers,  c2009 
 - xxviii, 463 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780205545957 0205545955 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations