Blackard, Kirk <br/><br/>
Capitalizing on conflict :  strategies and practices for turning conflict to synergy in organizations : a manager's handbook / 
Kirk Blackard, James W. Gibson 
 - Palo Alto, CA:  Davies-Black Pub.,  c2002 
 - xviii, 276 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780891061649 0891061649 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management--Handbooks, manuals, etc.