Basu, Ron <br/><br/>
Implementing six sigma and lean :  a practical guide to tools and techniques / 
Ron Basu 
 - Amsterdam :  Butterworth-Heinemann ,  2009 
 - xix, 342 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781856175203 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Six sigma (Quality control standard)<br/>Total quality management<br/>Total quality control