Russell, Roberta S. <br/><br/>
Operations management :  along the supply chain / 
Roberta S. Russell and Bernard W. Taylor 
 - 6th ed. 
 - Hoboken, NJ :  John Wiley & Sons,  c2009 
 - xxvii, 776 p. :  ill. ;  28 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780470233795 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management<br/>Quality control