TY  - BOOK
AU  - Biech,Elaine
TI  - The 2009 Pfeiffer annual: training 
SN  - 9780470371428
PY  - 2009///
CY  - San Francisco, CA
PB  - Pfeiffer
KW  - Manual training
KW  - Methods and manuals
KW  - Training
N1  - Includes index
ER  -