TY  - BOOK
AU  - Hsu,Cheng
TI  - Service science: design for scaling and transformation 
SN  - 9789812836762
PY  - 2009///
CY  - Hackensack, NJ
PB  - World Scientific
KW  - Multidisciplinary design optimization
KW  - Engineering services marketing
KW  - Service industries
KW  - Design
KW  - System design
KW  - Information resources
N1  - Includes bibliographical references and index
ER  -