Evans, James R. <br/><br/>
The management and control of quality / 
 The management and control of quality  [electronic resource] 
James R. Evans and William M. Lindsay 
 - 7th ed. 
 - Australia :  Thomson,  2008 
 - xxii, 768 p. :  ill. ;  26 cm. +  1 computer disc 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780324382358 0324382359 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management