TY - BOOK AU - Ab. Aziz Yusof TI - Effective performance appraisal: a key performance indicator (KPI) toward organisational excellence SN - 9789833718504 PY - 2009/// CY - Shah Alam, Selangor PB - Arah Pendidikan KW - Employees KW - Rating of KW - Work measurement KW - Performance standards N1 - Includes bibliographical references (p.[234]-253) and index ER -