Frankel, Ernst G. <br/><br/>
Quality decision management - the heart of effective futures-oriented management :  a primer for effective decision-based management / 
Ernst G. Frankel 
 - Berlin :  Springer ,  c2008 
 - xvii, 110 p. :  ill. ;  25 cm. 
 - Topics in safety, risk, reliability and quality ;  v.14 .
 - Topics in safety , risk,  reliability, and quality ;  v. 14 .
<br/><br/>Includes bibliographical references (p. 107-108) and index 
<br/><br/><label>ISBN: </label>1402089953 9781402089954 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Decision making<br/>Total quality management