TY  - BOOK
AU  - Frankel,Ernst G.
TI  - Quality decision management - the heart of effective futures-oriented management: a primer for effective decision-based management 
T2  - Topics in safety, risk, reliability and quality
SN  - 1402089953
PY  - 2008///
CY  - Berlin
PB  - Springer
KW  - Decision making
KW  - Total quality management
N1  - Includes bibliographical references (p. 107-108) and index
ER  -